FAQ

FAQ (Frequently Asked Questions)

1. How can I place an order?
Simply browse our website, add your favorite products to your cart, and proceed to checkout. Follow the instructions to complete your purchase securely.

2. What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover, as well as PayPal and other secure payment options.

3. How long does shipping take?
Orders are usually processed within 1–2 business days. Standard U.S. shipping typically takes 3–7 business days. For more details, check our Shipping Policy below.

4. Can I track my order?
Yes! Once your order ships, you will receive a confirmation email with a tracking number.

5. What is your return policy?
We offer a 30-day return policy for unused and unopened items. Please refer to our Return Policy for more information.

6. Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and times vary by location.

7. How do I contact customer support?
You can reach us by email at support@usgoodmoleculesstore.com or by phone at +1 (863) 954-1841.